Refunds Refunds for userās order returns / cancelations / updates will be processed in following manner:
i. In case of entire order getting cancelled or returned: a. Prepaid Orders ā The amount paid by credit card, debit card, net banking, online wallet and reward points will be paid back in respective tender in which amount was paid by user. b. COD Orders ā The amount paid by cash, debit & credit cards and food coupons will be refunded to the customer as per store returns policy. c. Delivery charges will be also refunded to user, if any paid by the user.
ii. In case of partial return a. Prepaid Orders ā The amount paid by credit card, debit card, net banking, and online wallet will be paid back in respective tender in which amount was paid by user. The amount paid by reward points and gift cards will be credited to userās store wallet. b. COD Orders ā The amount paid by cash, debit & credit cards and food coupons will be refunded to the customer as per store returns policy. c. Delivery charges will not be refunded to user. d. If a product is returned and user order value goes below minimum order requirement of Rs. 499, user will not be assessed an additional delivery / packing fee of Rs. 50.